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June 22nd Weekly Newsletter

Updated: Jul 21, 2020

Thank you again to all for your continued support on keeping everyone safe and doing your part not to spread the virus!!!

Be a part of the Maximum Care website!!

Contact Yenica if you have anything you would like to see in the website. Topics, suggestions, comments, all open, as long as is within our policies, procedures and to enhance education.


What are you doing for your participants?

I would like to thank a DCW for never giving up on her client. Participant was getting PT to help her get stronger to get out of bed. PT stated that she would never be able to get out of bed and gave up on her. DCW did not let their decision cloud her vision of seeing the participant get out of bed. Therefore, every day for 2 weeks she went in (6 days a week) and assisted the participant to sit on the edge of the bed with her legs hanging down and feet on the floor. In the beginning yes, the participant could not get her upper body up. They worked together to make her upper body strong enough to be able to sit up. After working on her upper body strength, participant was able to sit up on the edge of the bed for a couple of min. Every week the DCW would increase the amount of time that she would sit on the edge of the bed. After a month the participant was able to get out of bed and set in a wheelchair to drink her coffee.

The sky is the limit for many. The elderly just needs us to believe in them and assist them to be their best even when they have limitations. Some participants get into a state that they are done trying. However, have we ever stopped to think what got them there?

Think for a moment. You are 30, have a great job, a family that you devote your life to, you go out and enjoy doing activities. Then you are 50, still have that great job that you have learned to love, transitioning to a life with adult children in it (and that is not always fun). Thankfully, they still need you and they still are giving you a purpose. If you are lucky to have someone you love next to you, you go on vacations, enjoy going out for dinner and a movie, enjoy doing activities with them, there is a purpose. Physically, you are changing and not like you were at 30, however, you’re still able to move and enjoy being out.

Now, you are 70 and no longer have the job you once loved. Co-workers insist you retire because you are not as good as you once were, you’re judged because of your age. The children that once depended on you are now grown with family of their own and jobs. To busy to come see you as often as they would like. The person that you once loved, passed away, or left you because your physical/health got to hard for them to deal with.

Everything you devoted your life to, such as your job, family, friends, volunteering and now, no one has time for you.

Resentment kicks in; “How, can my kids not come see me when all I did was do my best and always be there for them?” “How, can my job not appreciate everything I did through the years?” I even sacrificed my time and no one even cares or remembers me. “How, can the person I love so much not want to care for me after all I did? or, how I miss the person that was with me all these years.” “How can no one have time for me, even, Doctors, PT, OT, etc. has given up on me, now what?”

There is so much that goes through an older person’s mind, it is why depressions is on the rise in this population. We only captured a few things that affect the mind and emotional stability of the elderly. Keeping this in mind, being compassionate, sensitive, and helpful can go a long way, and make the difference as we saw in our opening example.

This is why we are asking everyone to take the time to do activities with their participants.

You never know if by you assisting with their physical health, you are also helping their emotional stability.

BE THE FRONT LINE and Make the Difference!!!


Help us come up with creative things to do with our elderly! What do you do for your clients?

We would like the caregivers to take 20 min of their shift if possible, to do creative things with their clients. We are the first and maybe the last person our clients see in the day or even week. Loneliness is a big part of their lives. Let’s take some time to show them that we are not just personal care or home care but show them that they are not alone.


Creative Based Incentive Contest:

1. Come up with a creative and fun activity to do with your client

2. Call, text or email Yenica with the activity (610-264-2353, 484-781-4603, or

3. The office staff will vote

4. Winner will receive a gift card



We understand that as summer days, family activities, and holidays approach us, everyone would like to have their time off. All request time off must be put in writing.

Please follow the following steps to request time off:

  1. Give us as much notice as possible.

  2. Either request “The time off request form” or your letter for time off should include the following: Name of Cl, day of service and time.

  3. Email or mail the requested time off. Take note that we must put everything in the new system, even if time passes, we need everything in writing.

Open Work:

If you go under more on the home page then click on open work tab, it will keep you posted on hours that are available at this time and the areas. Call Staffing to enquire about the open work available.



EVV system must be used to make sure that there is no interruptions, delays, or problem with direct deposit. In the future your pay will not be able to be processed if you are not using the system.

If your schedule changes for any reason we it is your responsibility to call it in. This way we can fix any discrepancy to your schedule.

If you are having any problems with the system call and report it to Yenica “Jen” Muniz.


Compliance Reminder:

Make sure that your employment file is within compliance to continue employment with Maximum Care. Compliance is no longer waived with all the contracts. Example of things that must be up to date, all car information, CNA license, annual TB, annual physical. If any concerns or questions re: your file please contact Yenica “Jen” at 610-264-2353 or

The Monitoring form must be done every shift.

If any questions please call Yenica “Jen” Muniz at 610-264-2353. The monitoring form is under the more tab and then the Covid-19 prevention & infectious control tab.

You can submit it to the office by either emailing or mailing them to the office.



Refer a caregiver to Maximum Care Inc.:

You will receive $50 after 100 hrs worked. (At least within 2 months).


The following dates are the conference calls:

Starting in July it will take place the 2nd week of every month:

  • 7/15 @ 2pm A thru L, 7/17/2020 @ 2pm M thru Z

  • 8/12 @ 2pm A thru L, 8/14/2020 @ 2pm M thru Z

  • 9/16 @ 2pm A thru L, 9/18/2020 @ 2pm M thru Z

  • 10/14 @ 2pm A thru L, 10/16/2020 @ 2pm M thru Z

  • 11/11 @ 2pm A thru L, 11/13/2020 @ 2pm M thru Z

The phone number for the monthly teleconferences is 701-802-5077 with the access code of 6456087#. It will be considered long distance, please keep in mind when using landlines.

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