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Nov 9th Weekly Newsletter - Paint Your Life Canvas

Thank you again to all for your continued support on keeping everyone safe and doing your part not to spread the virus!!!

Be a part of the Maximum Care website!!

Contact Yenica if you have anything you would like to see in the website. Topics, suggestions, comments, all open, as long as is within our policies, procedures and to enhance education.



Be advised, Maximum Care Inc., will be closed Nov 25th thru Nov 29th, 2020 due to holiday!

**There is a new phone policy under Policies and Procedures. Read, sign, and submit to compliance.

Maximum Care will be sending new Policies in the mail. Please read, sign, and submit to compliance. Keep policies for your record and return the sign off form of the policy.


Make sure to check out our:


page!!!! All you have to do is go to the homepage and click on our f (Facebook)!! you are welcome to like our page. You can also let me know if you like the Information I am putting out through the website. Feedback is always welcome. You can even send me a personal message. Get involved, have a voice!


There are three ingredients in the good life;

  • Learning – the process of acquiring new understanding. Be open to learn new behavior, skills, values, attitudes, preferences and knowledge. Remember to empty your cup every morning so you can fit new learning experiences. If your cup is already full, then there is no room for new learning experiences.

  • Earning – to gain of interest or profit. What can be better than taking interest in your life and profiting your life from it.

  • Yearning – is the feeling of intense longing for something, powerful desire for something. Yearn every morning to be the best you, to experience the best of the day. The most important is to yearn for the things that will bring us joy, happiness, love & most of all, peace.

Is not about what others think is best for you, what would make you better or what would make you happy, only you can know this.

Have you ever looked at an empty canvas and could not think of anything that you wanted to put on it, as if your brain went into a complete blank?

Then there is that moment where you might find inspiration to start putting paint on it. We don’t know where this inspiration can come from therefore, we must be open to that moment.

Then Magic happens:

We are here to add what we can to life, not to get what we can from it. – William Osler

You make your life; life doesn’t come to you unfortunately.

I understand that at times life becomes too much to bear. We tend to lock ourselves in our room, home, consume ourselves with work. However, trust me this is not a way to live. One year becomes two, two years become three, three becomes four and so on. When you come to see we have wasted valuable time and Time is the one thing we can not get back.

My beautiful wife tends to tell me that we always have a choice on how we live our lives. I tended to argue with her and tell her that circumstances tend to make that choice for you. However, looking back, we really do have a choice. We should not let anything including circumstance control the journey our lives take. Is it easy absolutely not? I have come to realize life is worth picking up the pieces to live the best life we can. We forgive to find our inner peace. Why not then take control of the circumstance and make the choice to live life the way we want? The way we desire it.

Last week we talked about the “bucket list”. The list comes from the desire to live life to its fullest. Never nothing less.

If you don’t run your own life, somebody else will. – John Atkinson

Let this sink in! The somebody doesn’t have to be a person. It can take shape of sadness, hatred, pain, unhealthiness, betrayal, and so much more. Take control!

What kind of painting do you want to leave behind?

I watched the movie Clouds and it truly open my heart in so many ways. Take the time and enjoy it. It is a tear jerker but worth it when you open your mind, heart, spirit to the message behind it, behind every character. A true story!

His statement was

“You don’t have to find out you are dying, to start living” – Zach Sobiech

Take small steps to accomplish your very own masterpiece!!


Stop on in and visit the MaxBucks Café!!! We will be happy to serve you. On us!!

We would like to do our best to be supportive of our workforce!!!


Announcements to assist our participants and family:

Memory Café:

Is just that!!!!

Café where the participants can sit with friends, by themselves and share some memories and anything current on their mind.

You can Google Memory Café and you will get a good idea. This is a free community service that the organization Morningstar Memory Café by Senior Solutions are providing and not meant to be sales pitch.

Diagnosis is left at the door – a time for fun, a time to laugh – even if it means laughing at yourself. Mild to Moderate Dementia and their care partner.

Letter will be sent to all participants updating them on the Covid-19 and any other communicable disease steps that Maximum Care Inc is taking to keep everyone safe.

If you would like to volunteer feel free to call!





Help us come up with creative things to do with our elderly! What do you do for your clients?

We would like the caregivers to take 20 min of their shift if possible, to do creative things with their clients. We are the first and maybe the last person our clients see in the day or even week. Loneliness is a big part of their lives. Let’s take some time to show them that we are not just personal care or home care but show them that they are not alone.

Creative Based Incentive Contest:

1. Come up with a creative and fun activity to do with your client

2. Call, text or email Yenica with the activity (610-264-2353, 484-781-4603, or

3. The office staff will vote

4. Winner will receive a gift card

Refer a caregiver to Maximum Care Inc.:

You will receive $50 after 100 hrs worked. (At least within 2 months).


Travel Recommendations:

The Pa Dept of Health has recommended that if anyone travels to certain states that they quarantine for 14 days. Due to the daily changes from CDC and Pa Dept. Of Health, call into Maximum Care for instructions in regards to your travel plans and the impact that it may have.

Maximum Care Inc is following the recommendations at this time. If any changes come up, we will be posting it in the website It is your responsibility to make staffing aware if there is any client’s that will need to be covered while you are out either in quarantine or vacation.

Follow the following steps to request anytime of:

  1. Give us as much notice as possible.

  2. Either request “The time off request form” or your letter for time off should include the following: Name of Cl, day of service and time. State where you will be going and for how long.

  3. Email or mail the requested time off. Take note that we must put everything in the new system, even if time passes, we need everything in writing.


At this time due to the use of the EVV system we understand that documenting is difficult. Call the agency with any concerns you may have that you would like it to be documented. Especially if a client is refusing personal care or assistance of any kind. Call the agency if you need guidance with a client or have any question on the care that you are providing or feel that needs to be provided.

Maximum Care has also developed a form that is recommended to DCW to fill out when taking any kind of payment for items from clients. Call and request the form to be mailed to you or come into the office to get the form.


Maximum Care Inc is under state regulations to follow strict guidelines to pay DCW and to bill for all visits.

Maximum Care’s Inc responsibilities are to make sure that everyone is using EVV properly, pay all DCW properly, and to bill for the proper authorized hours allotted to the participant. We also supervise all clock in & clock out within the range and schedule time.

The system alerts Maximum Care if you clock in or out when you are not within GPS range. Example: you cannot clock in from the LV Mall when you are supposed to be in the client’s home. It will alert us and show us an address and map of your location when you clock in or out. If you are out of range this may cause delay of payment. If for any reason you need to clock in or out of range due to participant, you must call the agency and make us aware. For example: If participants have therapy, Dr appointments, dropping them of or picking up from a program, etc. Call Maximum Care for special instructions to ensure contractual permission.

It is your responsibility to inform the office, it is not Maximum Care Inc responsibility to call and confirm the “Why’s”. Maximum Care can reject the visit until further investigation is done which will delay your payment.



Make sure you communicate with the Staffing Department of any changes that need to be made to your schedule, availability, address, email, phone number, etc. It is important to keep all parties informed and the lines of communication remain open.

Open Work: If you go under more on the home page then click on open work tab, it will keep you posted on hours that are available at this time and the areas. Call Staffing to enquire about the open work available.



EVV system must be used to make sure that there is no interruptions, delays, or problem with direct deposit. In the future your pay will not be able to be processed if you are not using the system.

If your schedule changes for any reason we it is your responsibility to call it in. This way we can fix any discrepancy to your schedule.

If you are having any problems with the system call and report it to Yenica “Jen” Buskirk.



Read the Fire Safety Training Monthly Newsletter to develop safety at the forefront of client/employee daily activities.

Keep an eye open for the Direct Care Worker (DCW) Safety Implementation Form. Remember you are our eyes and ears; with your assistance we can continue to keep everyone safe.



Make sure that your employment file is within compliance to continue employment with Maximum Care. Compliance is no longer waived with all the contracts. Example of things that must be up to date are: all car information, CNA license, annual TB, annual physical. If any concerns or questions re: your file please contact Yenica “Jen” Buskirk at 610-264-2353 or

The Monitoring form must be done every shift.

If any questions please call Yenica “Jen” Buskirk at 610-264-2353. The monitoring form is under the more tab and then the Covid-19 prevention & infectious control tab.

You can submit it to the office by either emailing or mailing them to the office.

Stay Connected

There will be a set date and time where the caregivers/direct service worker will be able to contact the agency once a month. During the call they will be able to express but not limited to any concerns regarding their job, client, safety, etc.; complaints, grievances, training and/or web site suggestion. Our goal is to keep the lines of communication open between employee and employer.

  • 11/11 @ 2pm A thru L, 11/13/2020 @ 2pm M thru Z

The phone number for the monthly teleconferences is 701-802-5077 with the access code of 6456087#. It will be considered long distance, please keep in mind when using landlines.

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