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EVV is a Requirement! - Post 6/8/21




June 4, 2021


To Maximum Care Direct Care Workers (DCW),


Maximum Care, Inc. must utilize an Electronic Visit Verification system to comply with the federal requirements per Section 12006(a) of the 21st Century Cures Act.


The purpose of the Electronic Visit Verification is to keep track of all Client’s services, duration, and completion of the care plans duties and payment of direct care worker. It is also to prevent fraud and abuse in Home Care.


What happens when an employee clocks in or clocks out?


When a caregiver clocks in or out, the data is sent to and collected by the state aggregator. This information is shared and reviewed by agencies, Manages Care Organizations (MCO), and the Department of Public Welfare regularly.


Why is it so essential to clock in and out?


Your incompliance with EVV requirements puts Clients at risk of reduction of hours or loss of services. This is especially true for the Waiver participants. The Cures Act indicates that states that do not comply with the 21st Century Cures Act will have their Federal Medical Assistance Percentage (FMAP) reduced.


We care about our clients, and we request 100% participation in the Electronic Visit Verification. As of July 1st, 2021, we will no longer accept the Timesheets as a common form of visit confirmation. Employees are responsible for using the app provided by Maximum Care or telephony. The lack of participation will affect your pay.


Maximum Care, Inc. will utilize signed timesheets only if a problem with the EVV system occurs and the Direct Care Worker (DCW) cannot connect with the system to “Clock-In or Clock-Out.” It must be a reasonable cause, such as system failure, not because you choose not to use it.


If you need assistance, instruction, or a task sheet, please do not hesitate to call the office.

Thank you for your participation and compliance.


Maximum Care, Inc.

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